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row of selections not working


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#1 eagle90301

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Posted 02 October 2011 - 10:33 AM

I got a call from the location saying if some one pressed C1-C10 it came up as D1-D10 with the price in the D selections amd Vends From D. I went up tried it 5 times it worked fine for me i went to leave tried it and it came up with the D selections.I unpluged the machine and disconected the plugs from the Board pluged them back in and it was working when i left. Any idea what the problem might be?? It is a sega VS3800 (I know not the best of brands the company i bought it from 3 years ago no longer sells them or services any machines) I do not want to buy a new machine at this point because i do not know what wil happen with the contract with the location.

#2 vend1ng

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Posted 05 October 2011 - 12:44 AM

I got a call from the location saying if some one pressed C1-C10 it came up as D1-D10 with the price in the D selections amd Vends From D. I went up tried it 5 times it worked fine for me i went to leave tried it and it came up with the D selections.I unpluged the machine and disconected the plugs from the Board pluged them back in and it was working when i left. Any idea what the problem might be?? It is a sega VS3800 (I know not the best of brands the company i bought it from 3 years ago no longer sells them or services any machines) I do not want to buy a new machine at this point because i do not know what wil happen with the contract with the location.

It would have to be a keypad issue check and see if you have any damage on the keypad or if someone has salted the machine. Check inside an out. Just a thought. Vend1ng

#3 tedk

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Posted 05 October 2011 - 08:10 PM

Is there a ribbon strip connecting the keypad to the control board on this machine? I had one go bad on a machine once and had similar problems.