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AZVendor,
Our customers know what they are getting from us when they buy a machine from A&M. Which is Free Life-Time Technical Support, parts and the possibility of expansions. For all means, we are not trying to cut anyone from their business objections. Customers need to know the basic in repairs. As you have stated, one webinair will not prevent them from having to ever use a repair tech again. A&M wants to let customers know that there's a company that cares about Customer Support and Customer Satisfaction.
There's a lot of companies and repair tech that will sell just about anything to a customer and promise them the world until the end product is deliver. We want customers to study the market before investing their capital. A&M has a large numbers of Repair Techs in the field, which allows us to supply our equipment to all 50 States.
