At the end of the day vending is no different than any other business and we have to decide what makes sense and who we do business with. It would be no different if you were doing car repair, mowing lawns, etc. If you were a mechanic and a customer demands you use premium oil, oil filter, wash, wax and rotate their tires for the same price as a regular oil change then you would most likely say no.

It all depends if the account turns enough revenue for you to adjust to their demands. It has to fit what you know works for your company. Worst case scenairo is try it their way for a few months and if it is not working , explain to them the issues and if they dont work with you then pull out. ONLY do that if it makes sense to even try it....

Let us know how it goes and what you decided.


BTW: Did a vending management company take over "managing" the account or is this coming from their own corporate people?? Did you have a current contract with them??

No contract with them. Yes a vending management company took over managing the account, which is crazy. I mean, it's MY machine and MY stuff that I put in it and they expect me to give them 15%??? For what? The problem I have is giving them the SN number. With that, they would know which key to use to open the machines. It's like giving a stranger my bank account number. Another problem I have is they require machines to be 3-5 years old.....it's because they sell machines and know every 3-5 years new machines need to be purchased. That's why I say it's wrong for vending companies to monopolize on the vending trade.