Hi All, I'm having a problem with my machine oscillator not going into the extreme left or right position in the wide column section when trying to load soda cans. It just stays right in the middle. Is there any way to make the oscillator move into the extreme position. Thanks for any help in advance.

Hi, We got a Dixie Narco 501 and managed to load 4 of the single columns with soda cans. Now here is the problem! On these - I think double columns, there are these metal plates at the bottom. If we load cans there is no way the cans will dispense. If we remove them and hit the selector switch, one can will dispense and then when we hit the selector switch again 2 cans dispense! Those metal plates are really confusing us. There are 2 of them in the column. To top it off we are auto mechanics and none of us can figure this out! PS I think we loaded the soda cans in the single column the wrong way! Just goes to show we are really newbies!