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lew

Member Since 09 Sep 2007
Offline Last Active Apr 08 2009 11:37 AM
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Topics I've Started

Locator dragging their feet

26 September 2007 - 06:41 PM

I am just starting in the bulk candy business and needed to find a placement company to place my machines due to my crappy work schedule. My friend who is in the same business had his machines placed within two weeks with a locator and recommended them to me. They were fast, friendly and efficient for my friend and he was very happy with them. I researched other placement services first and picked the recommended locator to place my machines for me. The locating service told me that they would locate my machines within 7 to 10 days after my payment was received. Great! Here is the down payment. WOW! I’m moving forward as planned. I just need the machines placed and then I will be on my way because everything else is already in place. This is the last hurdle I need to jump over or so I thought…. I followed up weekly with this company and the person who would be placing my machines. A very good start but then the trouble started at week two. Nothing but excuses of why they could not place my machines started to surface. This week will be my fourth week of waiting at this point. I’ve heard enough excuses. I have been very patient with this service but my patience ran out today. The person who is going to locate my machines supposedly had a family emergency and said that he would be placing my machines by next week instead of this week, which he had promised to do last week until the emergency came up. Ok, I can live with that. Stuff happens. When I called the locating company today I was getting the run around. I have already signed a contract with the locating company and have given them a payment. I’m very dissatisfied with their poor service and lack of communication with me. Is there anything I can do about this problem I am having with them? :unsure: